Frequently Asked Questions (FAQ)

Makes Everyone A Champion Builder

Q: Who will deliver the item/s purchase by the customer?
A: Item/s purchased by customer can be delivered by; MC Home Depot In-House Delivery service, LBC or Chartered Truck depending on the Customer’s Choice.

Q: Can I pick-up the item/s I bought thru the MC Home Depot website? Where?
A: Yes, a customer can pick-up their purchased item/s he bought from MC Home Depot website at the nearest MC Home Depot branch.

Q: Can I refund my shipping/delivery charges after deciding to pick-up the item/s?
A: Yes, you can refund your shipping/delivery charge.

Q: How long do I have to wait for the item/s after payment?
A: Item/s will be delivered 2 to 3 days upon payment.

Q: If an item/s is on promo at your actual store, does this promo extend to your website?
A: The barcode price in MC Stores will be the price for the MC website. Regular and promo discounts will not be applicable to E-Commerce customers but they can apply for an MC E-Card.

Q: Do you have a feedback portion in your website?
A: Yes, customer can email MC Home Depot their comments and suggestions by clicking on the “Contact Us” menu.

Q: Is there a hotline number?
A: Customer can call MC Home Depot at (632) 636-6944 for their questions and inquiries.